Employment at Cambridge Butterfly Conservatory

Frontline Floater – Nature Interpreter

OVERVIEW

Cambridge Butterfly Conservatory is a unique and high profile tourist attraction located in Cambridge, Ontario. The Nature Interpreter’s responsibilities include leading hands-on educational programs, assisting visitors in their discovery of the tropical Conservatory and exhibit rooms, handling live insects and arthropods, and answering visitor questions about butterflies, plants and displays. The candidate is also required to support operations in other departments such as Admissions, Gift Store and Café as required.

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Reports directly to: 

Conservatory Manager & Naturalist -> Executive Director & Curator -> Board of Directors

Contract Duration: 

• Up to 15 hours/week for 9 months (with potential of continuation after 9 months)

Hours:

• Up to 15 hours per week
• Weekend and weekday shifts
• Scheduled shifts subject to change based on business needs
• Staff are required to be available for our busiest events including: Family Day weekend, March Break, Easter weekend, Canada Day weekend, July and August, Labour Day weekend and Christmas break etc.

(PLEASE NOTE: The Conservatory is OPEN all other major holidays, with the exception of December 24-25-26.)

Requirements

• Post-secondary education in a field related to science and/or education preferred (Eg. Biology, entomology, ecology, education, early childhood education, tourism & recreation)
• Background knowledge in nature study, interpretation and education are an asset
• Strong customer service skills and a high level of organization and attention to detail
• Excellent communication skills, strong leadership skills, responsible, enthusiastic and creative
• Comfortable interacting with visitors of different ages and abilities, in large and small groups
• Ability to initiate conversations with visitors, and interact in a positive and enthusiastic manner
• Experience working with children and youth an asset
• Interest in insects, invertebrates and plants
• Willing to handle live creatures including but not limited to millipedes, cockroaches, stick insects, and caterpillars
• Valid Standard First Aid and CPR qualifications
• Current Police Information Check and Vulnerable Check
• Eligible to participate in the Canada Summer Job Program

Responsibilities:

Education & Interpretation

• Greet and welcome visitors and support them in their visit of the Conservatory
• Actively engage with visitors in the Conservatory at all times
• Assist visitors in their discovery of the Conservatory and exhibits by engaging them in conversation about interesting/unique facts
• Assist visitors in identifying butterflies, plants and birds in the Conservatory
• Deliver educational programs to a variety of audiences, including but not limited to (as public health Covid-19 guidelines permit):
  • JK to Grade 12 school groups
  • Birthday Parties
  • Guided Tours
  • Seniors Groups and Tour Groups
  • Special events (i.e. Family Fun Day, Insect Encounters for parties, etc.)
  • Offsite/Outreach programs
  • Homeschool Program
  • Day camps

Conservatory Maintenance 

• Ensure pathways in conservatory are tidy and free from slip & trip hazards including plant material
• Keep windows, surfaces, exhibits and signage clean in work and display areas
• Assist with care and feeding of birds, butterflies, fish, turtles, plants and other insects/arachnids as instructed by Education Coordinator, Conservatory Manager, Conservatory Supervisor

Frontline Resource Staff

• Operate till and process financial transactions in Gift Store, Admissions Counter, Gift Store, and Café
• Assist with food service in Café

Other Duties as Required

• Other duties to support daily operations and customer service as assigned
• Adhere to all Company policies, rules, systems and procedures which are outlined in the Cambridge Butterfly Conservatory Employee Handbook, as well as all Health and Safety policies and procedures and safe work practices

Uniform: Staff are required to wear a uniform at all times in accordance with the Cambridge Butterfly Conservatory Employee Handbook

Job Types: Part-time, Contract
Contract Length: 9 months
Part-time hours: 15 hours per week

Salary: $16.50 per hour

Additional pay: Tips

Schedule:

• 8 hour shift
• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• Weekend availability

Qualifications: 

• Bachelor’s Degree (preferred)

COVID-19 considerations:
We adhere to all Public Health recommendations related to COVID-19 precautions.

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Thank you to all that apply but only qualified applicants will be contacted.

Cambridge Butterfly Conservatory is an equal opportunity employer and welcomes applications from people with disabilities, applicants belonging to a visible minority and/or applicants of Indigenous backgrounds. Accommodations are available on request from candidates taking part in all aspects of the selection process.

Customer Service – Floater

OVERVIEW

Cambridge Butterfly Conservatory is a unique and high profile tourist attraction located in Cambridge Ontario. The Front Desk Cashier is responsible for greeting visitors, processing admissions, providing visitor information, processing gift store transactions as well as assisting with coverage for gift store, admissions and café coverage.

Cambridge Butterfly Conservatory is an equal opportunity employer and welcomes applications from people with disabilities, applicants belonging to a visible minority and/or applicants of Indigenous backgrounds. Accommodations are available on request from candidates taking part in all aspects of the selection process.

(PLEASE NOTE: The Conservatory is CLOSED December 24th, 25th, 26th, 2022 and January 1st, 2023. Open all other major holidays.)

HOURS & COMPENSATION

Weekends, Weekdays
Up to 30 hours per week
$16.50 per hour

RESPONSIBILITIES

Gift Store & Admissions

• Greeting Visitors in friendly and enthusiastic manner
• Processing transactions at the Admissions Counter
• Providing information to visitors and answering phone inquiries
• Processing Gift Store transactions, memberships and renewals, online tickets etc.
• Tagging inventory and stocking shelves as required
• Assisting Gift Store Manager with additional projects as required

Cafe

• Operate till and process financial transactions in Café
• Assist with food service in Café as required
• Provide coverage for lunches and breaks in the Gift Store, Admissions Counter and Café

Conservatory

• Greet and welcome visitors and support them in their visit of the Conservatory
• Actively engage with visitors in the Conservatory at all times
• Assist visitors in their discovery of the Conservatory and exhibits by engaging them in conversation about interesting/unique facts
• Assist visitors in identifying butterflies, plants and birds in the Conservatory

Additional Duties

• Other duties to support daily operations and customer service as assigned
• Adhere to all Company policies, rules, systems and procedures which are outlined in the Cambridge Butterfly Conservatory Employee Handbook, as well as all Health and Safety policies and procedures and safe work practices

Job Types: Part-time, Fixed term contract, Casual
Contract length: 8 months
Part-time hours: 30 per week

Salary: $16.50 per hour

Schedule:

8 hour shift
Day shift
Every Weekend
Holidays
Monday to Friday
Weekend availability

Ability to commute/relocate:

Cambridge, ON: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (required)
Application deadline: 2022-09-10

COVID-19 considerations:
We adhere to all Public Health recommendations related to COVID-19 precautions.

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Thank you to all that apply but only qualified applicants will be contacted.

Cambridge Butterfly Conservatory is an equal opportunity employer and welcomes applications from people with disabilities, applicants belonging to a visible minority and/or applicants of Indigenous backgrounds. Accommodations are available on request from candidates taking part in all aspects of the selection process.

Wedding & Events Server

OVERVIEW

Cambridge Butterfly Conservatory is a unique and high profile tourist attraction located in Cambridge Ontario. The entire facility is available for private after hours booking for special events such as Wedding Receptions, Corporate dinner parties, and other private events. The Wedding & Events Server will work with the Senior Wedding & Event Coordinator and the Wedding & Events team to set up, to serve, and to clean-up the facility for our Client’s event.

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Reports directly to:

Senior Wedding & Events Coordinator and Café Manager -> Financial Controller -> Executive Director -> Board of Directors

Hours

• Casual / Seasonal shifts, weekends

Responsibilities
Assist the Wedding & Event Team with the following tasks:

• Prepare & setup dining & event space prior to event
• Follow event setup instructions with strong attention to detail
• Assist with serving food & beverages in various styles: buffet, four course, and or passed hors d’oeuvres style
• Assists with all set-up functions to include moving tables & chairs, setting up dishware & silverware, draping tables & chairs, folding napkins and arranging centerpieces/décor
• Ensure event area is kept clean & tidy
• Clean up dining & event space after event
• Clean up kitchen, clean dishes, polish silverware & glassware
• Other duties as required

Dress Code: 

• The dress code for this role is a black uniform shirt, black dress pants, black apron, black non-slip shoes, as outlined in the Employee Handbook.

Job Types: Part-time, Casual

Part-time hours: 0-25 hours per week

Salary: From $15.00 per hour

Additional pay: Tips

Benefits: On-site parking

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Serving/bartending: 1 year (preferred)

License/Certification: 

• Smart Serve (preferred)

COVID-19 considerations: Following all COVID-19 guidelines for weddings and events

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Thank you to all that apply but only qualified applicants will be contacted.

Cambridge Butterfly Conservatory is an equal opportunity employer and welcomes applications from people with disabilities, applicants belonging to a visible minority and/or applicants of Indigenous backgrounds. Accommodations are available on request from candidates taking part in all aspects of the selection process.

Café Cook

OVERVIEW

Cambridge Butterfly Conservatory is a unique and high-profile tourist attraction located in Cambridge Ontario.

The Crysalis Café operates within Cambridge Butterfly Conservatory offering light snacks, beverages and daytime lunch service to visitors and groups. The café focuses on fresh and healthy eating and will often include locally grown ingredients. Our menu includes wraps, sandwiches, soups and salads.

Our Cafe staff will need to have strong customer service skills, as well as be flexible, versatile and perform well under pressure.

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Full-Time

Hours

• Weekend and weekday shifts
• Scheduled shifts subject to change based on business needs
• Staff is required to be available for our busiest events including Family Day weekend, March Break, Easter weekend, Canada Day weekend, July and August, Labour Day weekend, and Christmas break, etc.

(PLEASE NOTE: The Conservatory is OPEN all major holidays, with the exception of December 24-25-26.)

Requirements

• Strong customer service skills and high level of organization and attention to detail
• Flexible and able to work under pressure
• Day shifts may be available & commitment to work weekends
• Able and willing to do physical labour (i.e. moving tables, chairs, equipment and crates/boxes of food)
• Criminal Reference Check
• First Aid CPR AED level C
• Food Safety Training Certificate
• Reliable transportation

Responsibilities
Café

Assist Café Supervisor as directed, with:

• All daily operations including but not limited to cooking, cleaning, customer service, opening & closing etc.
• Greet customers, receive customer orders, process point of sale transactions, stock preparation areas, maintain a tidy and clean workspace
• Food prep, food orders, table service
• Bus tables, dish-washing, cleaning, sweeping and mopping
• Comply with government food safety and health & safety standards

The company welcomes and encourages job applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Other Duties as Required:

• Other duties to support daily operations and customer service as assigned
• Adhere to all Company policies, rules, systems and procedures which are outlined in the Cambridge Butterfly Conservatory Employee Handbook, as well as all Health and Safety policies and procedures and safe work practices

Uniform: Staff are required to wear a uniform at all times in accordance with the Cambridge Butterfly Conservatory Employee Handbook

Full-time hours: 37.5 per week

Salary: $18.00 per hour

Additional pay: Tips

Schedule:

• 8-hour shift
• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• Weekend availability

Experience: Cooking: 1 year (preferred)

License/Certification: Food Safe, SafeCheck, Food Handler or equivalent (preferred)

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Thank you to all that apply but only qualified applicants will be contacted.

Cambridge Butterfly Conservatory is an equal opportunity employer and welcomes applications from people with disabilities, applicants belonging to a visible minority and/or applicants of Indigenous backgrounds. Accommodations are available on request from candidates taking part in all aspects of the selection process.