Health & Safety Commitments

We are committed to the Health & Safety of our staff and visitors.

Please see our Health & Safety Commitments below:

  1. All visitors are required to purchase timed tickets. Please arrive as close to your scheduled visit as possible, early arrivals may be asked to wait until their scheduled time.
  2. Timed tickets are transferable/non-refundable.
  3. Visitors will be asked to reschedule their visit for another date and time if they:
    1. are showing cold or flu-like symptoms
    2. government guidelines require self-isolation
  4. Hand sanitization is encouraged using touch-free, sensor activated, faucets, soap dispensers, and paper towel dispensers that are available in the washrooms, and touch-free hand sanitizer stations that are available throughout the facility.

Should you have any questions, we welcome you to connect with us by email to or calling 519-653-1234 ext 100.