Health & Safety Commitments Surrounding COVID-19

We are committed to the Health & Safety of our staff and visitors.

Thank you in advance for your patience and cooperation as we work together to observe all health and safety guidelines.

What you need to know:

  • Timed tickets are required for all visitors — walk-ins cannot be guaranteed.
  • Tickets include a 2-hour visit duration (not including 3:30 & 3:45 timeslots as we close daily at 5pm) – dining time in the Chrysalis Café (optional) must be included within the 2-hour allotted time.
  • Face masks are no longer required (as of March 21st, 2022) in accordance with Ontario’s public health guidance.

Please see our Health & Safety Commitments below:

  1. Face masks are no longer required (as of March 21st, 2022) in accordance with Ontario’s public health guidance.
  2. All visitors, including members, will be required to purchase timed tickets. Please arrive as close to your scheduled visit as possible, early arrivals may be asked to wait until their scheduled time.
  3. Timed tickets are transferable/non-refundable.
  4. Visitors will be asked to reschedule their visit for another date and time if they:
    1. are showing cold or flu-like symptoms
    2. have been in contact with anyone with COVID-19 or showing cold or flu-like symptoms
    3. government guidelines require self-isolation
  5. We have increased the frequency of sanitization of surfaces throughout the facility.
  6. Hand sanitization is encouraged using touch-free, sensor activated, faucets, soap dispensers, and paper towel dispensers that are available in the washrooms, and touch-free hand sanitizer stations that are available throughout the facility.

Should you have any questions, we welcome you to connect with us by email to info@cambridgebutterfly.com or calling 519-653-1234 x 100.